Returns & Refunds policy

Syberwise a community development initiative

At Syberwise, we are dedicated to fostering community-driven educational initiatives through our OT Security Huddle programs and other cybersecurity sessions. Given the community-focused nature of our activities, all proceeds are directly reinvested into community development efforts, including online platform fees, meetups, and other related expenses.

Cancellation and Refund Policy:

1. Non-Refundable Contributions: All contributions made towards Syberwise and OT Security Huddle programs are non-refundable. As a community education program, we rely on your support to cover ongoing costs and further our mission of providing accessible, high-quality training and resources.

2. Commitment to Community Development: The proceeds from your contributions are immediately allocated to various community development activities. These include, but are not limited to, maintaining our online platforms, organizing meetups, and other essential expenses that help us deliver effective and enriching educational experiences.

3. No Cancellations: Due to the nature of our funding and the immediate allocation of resources, we do not accept cancellations of contributions once they have been made. Your support is vital in ensuring that we can continue to offer valuable content and programs to all members of our community.

4. Exceptional Circumstances: While our general policy is to not offer refunds or cancellations, we understand that exceptional circumstances may arise. In such cases, please contact us directly at info@syberwise.com or call at +91 9413399000 to discuss your situation, and we will review requests on a case-by-case basis.

We appreciate your understanding and continued support in helping us build a strong, knowledgeable, and connected OT security community. Your contributions are crucial in enabling us to provide ongoing education and resources to all our members.

Terms and Conditions

1. India being our domicile country, any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of India.

2. Users above the age of 18 are allowed to use the website and make a transaction. Minors below the age of 18 years are prohibited from doing the same.

3. Any details shared on our website while making a payment for our products or services will be directly submitted to our payment provider via a secured connection.

4. The cardholders are required to retain copies of transaction receipts and adhere to the Merchant policies and rules.